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Web Policy
Terms of Service

      The purpose of this Terms of Service Statement is to inform you about the terms you agree to when you are using the Northland Laboratories Milk Patron Result System ("our Site"), your responsibilities, how will the information may be used, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.

      Sites Covered by this Statement:

This Online Privacy Statement covers the collection and use of data on the http://www.northlandlabs.com Web Site.

Description of Service

      Northland Laboratories currently provides users employed by companies who do business with Northland Laboratories (Your Company), or Milk Producers or Patrons who Your Company chooses to test their milk samples and Your Company authorizes and assigns access to their analytical and test data via internet access (the Milk Patron Result System). If you are a company, you understand and agree that access to Your Company’s data is the property of Northland Laboratories and Your Company, and you may only access and use this information for authorized business uses of the Your Company. If you are a Milk Producer or Patron, you understand and agree that you may only access your information on your samples only and the use of this information is only to be used for authorized uses for your farm.

Access to the Site

You acknowledge that Northland Laboratories does not pre-screen users before activation. If an account is requested through the Milk Patron Result System on an active Super User Account, we assume that granting access to the Milk Patron Result System on your account is acceptable to you and Your Company.

      You acknowledge and represent to Northland Laboratories that you are a current employee or an authorized agent of Your Company, or an authorized Milk Producer or Patron and have the authorization from Your Company to access, view, use, request and print analytical data of Your Company’s or Farm’s products and testing for Your Company’s or Farm’s business use only.

      You acknowledge that accessing Your Company’s or Farm’s data while not being or no longer being authorized to accessing Your Company’s or Farm’s data may subject you personally to violating any duties or responsibilities of confidentiality you have with Your Company or your Farm.

Confidentiality

      Use of this system obligates you to observe Your Company’s or Farm’s Confidentiality policy at all times. You acknowledge that the data in the eAccess System pertaining to Your Company is of confidential nature and must be held in confidence at all times.

Termination

      You agree that Northland Laboratories, at its sole discretion, may terminate your account, password, or any part thereof, or use of the Milk Patron Result System, for any reason, including, without limitation, for lack of use or if Northland Laboratories believes that you have violated or acted inconsistently with the letter or spirit of the Terms of Service. Northland Laboratories may also in its sole discretion and at any time discontinue providing the Milk Patron Result System, or any part thereof, with or without notice.

LIMITATION OF LIABILITY

      YOU EXPRESSLY UNDERSTAND AND AGREE THAT NORTHLAND SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF NORTHLAND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE

Sharing Your Information

      We do not sell, trade, or rent to others the Personally Identifiable Information we collect online. Where Northland Laboratories may engage in third parties to perform services on our behalf, we will require them to observe the intent of this Online Privacy Statement. On some pages we offer you the opportunity to receive information from companies with products or services that may be of interest to you. If you choose to receive such information, Northland Laboratories may assist these companies in their marketing activities by forwarding their messages to you, but we will not provide these companies with any of your Personally Identifiable Information. We may be required to provide Personally Identifiable Information in response to a court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. Northland Laboratories or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that Northland Laboratories would share some or all of your Personally Identifiable Information to continue serving you and other users of our Site.

Your Choices

      Northland Laboratories will not use or share the Personally Identifiable Information collected on our Site in ways unrelated to the purpose for which you provided the information, without providing you a choice whether to permit any such unrelated uses. At the time you provide your information, we will offer you a choice as to whether you want to receive further communications about special offers, product information or other marketing messages. If you choose not to receive these communications, we will not use the information you provide for this purpose. If you change your mind about receiving further information from Northland Laboratories, let us know by sending an e-mail with your name, company name, full mailing address, e-mail address, and relevant information about subscriptions and registrations you have with Northland Laboratories to Customerservice@Northlandlabs.com   and we will do all we can to honor your request.

Accessing and Changing Your Information

      Northland Laboratories seeks to ensure that your information and preferences are accurate and complete. If your eAccess user account is registered and active, you may access and change your information by visiting the Maintain Submitters screen.

Use of Cookies on This Site

      A "cookie" is a small data file transferred by a Web Site to your computer's hard drive. We may send cookies when you surf our Site, respond to online surveys or polls, or request information. Accepting the cookies used on our Site does not give us access to your Personally Identifiable Information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyze traffic patterns on our Site. This can enable us over time to provide you with a better experience on our Site by improving the content and making it easier to use.

      Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, though, there may be some features of our Site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how you can adjust them to control cookies at the following Web Sites:

            Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
            Netscape Navigator: http://www.netscape.com/legal_notices/cookies.html

Use of and Downloading of Drivers on This Site

      For some functions on this Site, the use of downloaded drivers may be necessary to fully utilize all functions for the full experience on the Site. From time to time, you may be prompted by your internet browser if you authorize the download of a file onto your computer. Northland Laboratories does not maintain or develop these download files, nor is Northland Laboratories responsible for the download of these files onto your computer. These files are not mandatory for the use of the Site, but may be necessary for certain functions of the Site. By downloading any drivers, you take full responsibility for the action of downloading the driver and hold Northland Laboratories harmless of any problems this may cause to your computer or internet browser.

Protecting Your Information

      Northland Laboratories acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.
      When you make use of our Site, we use Secure Sockets Layer ("SSL") encryption technology to safeguard your transactions and other sensitive information while it is being sent to us. The SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

Changes to this Statement

      If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.

Contact Us

      If you have any questions or concerns about Northland Laboratories' use of your information or about this Online Privacy Statement, please send an e-mail to Customerservice@Northlandlabs.com.

Notes:

1 A URL is the global address of documents and other resources on the World Wide Web. For example, http://www.northlandlabs.com is the URL for Northland Laboratories' U.S. home page.
2 An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.


Copyright © 2004 Northland Laboratories
Last modified: February 8, 2007